Privacy Policy
Last Updated January 1, 2026
Thank you for choosing FlexiSport Card. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use www.flexisportcard.com and our related services.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that helps us operate our website, provide service, and improve your experience.
Information You Provide
You may provide us with personal information when you:
• Create an account
• Subscribe to newsletters or updates
• Sign up for a plan or membership
• Contact customer support
This information may include:
• Your full name
• Email address
• Phone number
• Billing information
• Payment details
• Location information
• Other information you choose to share
Automatically Collected Information
When you visit our website, we automatically collect some information about your device and how you interact with our platform. This may include:
• IP address
• Browser type and version
• Operating system
• Pages viewed
• Time spent on pages
• Clicked links
• Referring website
We collect this information using cookies and similar technologies.
2. How We Use Your Information
We use information to provide, maintain, and improve our services. This includes:
• Creating and managing user accounts
• Processing payments
• Sending important notices and updates
• Responding to your questions and requests
• Enhancing website features and user experience
• Personalizing content and recommendations
• Detecting and preventing fraud or abuse
We may also use your information for internal analytics and reporting.
3. How We Share Your Information
We do not sell or lease your personal information to third parties.
We may share information with:
Service Providers
We may share your information with trusted partners who perform services on our behalf such as:
• Payment processors
• Email and messaging platforms
• Hosting and analytics providers
• Customer support services
These partners are only permitted to use your information to perform their functions.
Legal Requirements
We may disclose your information if required by law or if necessary to:
• Comply with legal processes
• Protect our rights or property
• Prevent harm to users or the public
Business Transfers
If FlexiSport Card is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve and personalize your experience. Cookies help us:
• Remember your preferences
• Understand how you use the website
• Provide relevant content
You can choose to disable cookies in your browser settings. However, some features of our website may not function properly without cookies.
5. Your Choices and Controls
You have rights regarding your personal information:
Access and Correction
You can access and update your account information by logging into your account or contacting support.
Marketing Communications
You can opt out of marketing emails and messages at any time by following the unsubscribe instructions in the message or contacting us.
Do Not Track
We do not respond to browser do not track requests at this time.
6. Security
We take reasonable measures to protect your personal information. We use industry standard practices to safeguard data, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.
7. Children’s Privacy
Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it.
8. Third Party Links
Our website may contain links to third party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any site you visit.
9. International Transfers
Your information may be accessed and stored in servers located outside your home country. By using our services, you consent to transfer of information to countries that may have different privacy laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Your continued use of the website after changes constitutes acceptance of the new policy.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us at:
Email: hello@flexisportcard.com
Address: FlexiSport Card Limited, Nova Scotia, Canada